Terms of service

Welcome to Forever Ella B. By visiting our website, browsing our products, or placing an order, you agree to the following Terms of Service.

Online Store Terms

By using this website, you confirm that you are legally able to enter into a purchase agreement and that the information you provide during checkout is accurate and complete.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

Products and Product Images

Forever Ella B makes every effort to display product colors and images as accurately as possible. However, lipstick and lip product shades may appear differently depending on individual skin tone, natural lip pigmentation, lighting, device settings, and screen display.

Because of these natural variations, Forever Ella B cannot guarantee that a shade will appear exactly the same on every customer.

Pricing and Availability

Prices are subject to change without notice.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

If an item becomes unavailable after an order has been placed, Forever Ella B will contact the customer regarding available options.

Orders

Forever Ella B reserves the right to refuse or cancel an order when necessary, including orders involving suspected fraud, inaccurate information, payment issues, or product availability.

Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

Payment

Payment must be successfully authorized before an order is processed.

Available payment methods will be displayed during checkout.

Shipping

Orders are processed and shipped according to our Shipping Policy.

Customers are responsible for providing a complete and accurate shipping address.

Forever Ella B is not responsible for delays or delivery issues resulting from incorrect information provided by the customer.

Returns, Refunds, and Exchanges

Due to the nature of cosmetic products and for hygiene and safety reasons, all sales are final.

Forever Ella B does not accept returns or exchanges.

Incorrect or damaged items will be handled according to our Refund & Return Policy.

Intellectual Property

All content appearing on the Forever Ella B website, including but not limited to the Forever Ella B name, logos, product names, photographs, graphics, written content, product descriptions, and designs, is owned by or used with permission by Forever Ella B.

Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Forever Ella B.

Website Use

You agree not to interfere with the operation or security of this website, attempt unauthorized access, introduce malicious software, or use the website in a way that could damage Forever Ella B or other users.

Third-Party Services

Forever Ella B may use third-party service providers for payment processing, shipping, website hosting, and other business functions.

Use of those services may also be subject to the terms and policies of the applicable third-party provider.

Limitation of Liability

To the fullest extent permitted by applicable law, Forever Ella B is not responsible for indirect, incidental, or consequential losses resulting from use of this website, use of our products, shipping delays, carrier issues, or circumstances outside our reasonable control.

Nothing in these Terms is intended to limit rights that cannot legally be limited under applicable law.